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Virtual Contact Center
PACKAGES
VOICE ESSENTIALS
DIGITAL PLUS
GIG WORK
ESSENTIALS
Soft Phone
Recording
Flexible IVR Configuration
Agent Workspace
CHANNELS
Voice
Video
Chat - Text/ Web/ Messengers
Social Media
Any Object
WORKFORCE EFFECTIVENESS
Wall Boards
Sentinel
Time & Attendance
Staff Capacity Planning
ADDITIONAL SERVICES
IVR Survey
Call Transcriptions
SMS Survey
ML-Powered Conversation Insights
Consumption Pricing
-
Voice Minutes
- Unlimited capacity
- Low latency
Starting at .0025 / per min per leg
-
Messaging
- Automatic content encoding
- SMS, MMS, & Messaging Platforms
Starting at .0095 / per segment